EDUCATION
Ph.D. 2005, Faculty of Engineering, Department of Industrial Engineering, Tel Aviv University, Israel.
Dissertation: “Causality Processes in the Performances of an Individual Organization Consistent with a Given Strategy”
M.A. 1991, Faculty of Social Sciences, Department of Mathematics, University of Haifa, Israel.
Thesis: “Sequential Design of Clinical Trials for Many Treatments with Balancing for Prognostic Factors”
B.A. 1988, Faculty of Social Sciences, Department of Statistics, Department of Political Science, University of Haifa, Israel.
Refereed Papers
10. Dror, S. House of Reliability Costs: Developing Reliability Program Activities, Quality and Reliability Engineering International, 30, 3: 375–380, 2014.
Quality Engineering, 25, 4:356–369, 2013.
Chapter in Books
Edited Books
Conference Proceedings
1. Dror, S. The balanced scorecard versus quality award models: comparison and implementation using QFD. In Proceedings of the 22nd QMOD conference on quality and service sciences ICQSS, October 13-15, 2019, Krakow, Poland.
2. Dror, S. and Zaitsev, N. Identify Important Indicators for Corporate Social Responsibility (CSR) using QFD. In Proceedings of the ENBIS 2019 conference, September 2-4, 2019, Budapest, Hungary.
3. Dror, S. Concurrent design of product quality and supply chain using HOQ,
In Proceedings of the 30th European Conference on Operational Research, June 23-26, 2019, Dublin, Ireland.
4. Dror, S. and Margol, D. A Framework for Analyzing Malpractice Cases to
Improve Healthcare Systems, In Proceedings of the 21th Industrial Engineering and Management Conference, 1 April, 2019, Tel Aviv.
5. Zaitsev, N. and Dror, S. A Corporate Social Responsibility (CSR) Based Strategies Concerning Firm's/Region's Effective Development. The 58th edition of ERSA's landmark event: 58th ERSA Congress, August 28th-31st 2018, Cork, Ireland, 2018.
6. Dror, S. and Eliezer, O. QFD Methodology for Linking Project Success Factors to Outcomes in a Specific Business Case. In Proceedings of the ENBIS 2018 conference, Nancy, France, 2018.
7. Dror, S. Design of effective performance measurement system using QFD. In Proceedings of the Performance Measurement and Management Conference, Warsaw, Poland, 2018.
8. Dror, S. Design of Service Simulation Experiments Using QFD. In Proceedings of the RESER 2017 conference, Bilbao, Spain, 2017.
9. Dror, S. QFD for design simulation experiments of service processes. In Proceedings of the ENBIS 2016 conference, Sheffield, England, 2016.
10. Dror, S. The House of Quality for Product Service Design . In Proceedings of the European Network for Business and Industrial Statistics (RESER16) conference, Naples, Italy, 2016.
11. Dror, S. and Bashkansky. House of Security (HOS) for Preventing Human Errors, In Proceedings of the ENBIS 2015 conference, Prague, Czech Republic, 2015.
12. Dror, S. QFD for design simulation experiments of service processes. In Proceedings of the RESER 2015 conference Copenhagen, Denmark, 2015.
13. Dror, S. and Margol, D. A Framework for Analyzing Malpractice Cases to
Improve Healthcare Systems, In Proceedings of the European Network for Business and Industrial Statistics (ENBIS14) conference, Linz, Austria, 2014.
14. Dror, S., Bashkansky, E. and Ravid, R. HOUSE OF SECURITY (HOS) – from attacks scenarios to security system components, In Proceedings of the RESER 2014 conference, Helsinki, Finland, 2014.
15. Karni, R and Dror, S. Determinants of Value Creation and Customer Value in the IPS2, In Proceedings of the 20th ICE Conference – IEEE TMC Europe, Bergamo, Italy, 2014.
16. Zaitsev, N. and Dror, S. Water Quality Function Deployment, The 41 Annual Meeting of the Israel Society for Ecology and Environmental Quality Sciences, Faculty of Agriculture, Food and Environment, The Hebrew University of Jerusalem, Rehovot, 7-9 October 2013. (In Hebrew).
17. Zaitsev, N. and Dror, S. Water QFD, Annual Conference of the European Regional Science Association, Israeli Branch, Faculty of Business & Management, Ben-Gurion University of the Negev, Beer-Sheva, 30 January 2013. (In Hebrew).
18. Dror, S. and Zaitsev, N. Water Quality Function Deployment (QFD), In Proceedings of the European Network for Business and Industrial Statistics (ENBIS12) conference, Slovenia, 2012.
19. Dror, S. and Zaitsev, N. Water Quality Function Deployment (QFD), In Proceedings of the fifth conference on Quality in the Galilee, ORT Braude College, Israel, 2012.
20. Dror, S. and Tsuri, K. House of Reliability for Multi-State System, In Proceedings of the 17th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2012.
21. Dror, S. and Tsuri, K., Determination of Vital Activities in Reliability Program for Multi-state-Multi-State System by Using House of Reliability, In Proceedings of the European Network for Business and Industrial Statistics (ENBIS11) conference, Portugal, 2011.
22. Dror, S. A Methodology for Realignment of Quality Cost Elements, In Proceedings of the European Network for Business and Industrial Statistics (ENBIS10) conference, Belgium, 2010.
23. Ravid, R., Bashkansky, E. and Dror, S., Integrating AHP in an FMECA Framework for Ranking Down Syndrome tests, In Proceedings of the 16th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2010.
24. Dror, S. and Sukenik, Y. A Strategic Service Framework using Quality Function Deployment, In Proceedings of the 16th Industrial Engineering and Management Conference, Tel Aviv, Israel 2010.
25. Kaner, M., Gadrich, T. and Dror, S. A Generic Scheme for Designing Emergency Department, In Proceedings of the INFORMS MSOM (Manufacturing and Service Operations Management) Society Conference, Technion, Haifa, Israel, 2010.
26. Kaner, M., Gadrich, T. and Dror, S. Assigning Factors in Designing Experiments for Emergency Department Processes, In Proceedings of the 16th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2010.
27. Dror, S. and Sukenik, Y. A Framework for Service Quality Deployment, In Proceedings of the RESER 2009 conference, Budapest, Hungary, 2009.
28. Ravid, R., Dror, S. and Bashkansky, E., Integrating AHP in an FMECA Framework for Ranking Down Syndrome Tests, In Proceedings of ICPR 20 – International Conference on Production Research, Beijing, china, 2009.
29. Kaner, M., Gadrich, T. and Dror, S. Engineering of Service Processes Through Designing Simulation Experiments, In Proceedings of the 4rd Israeli Industrial Engineering Research, Malot, Israel, pp. 143-158, 2009.
30. Dror, S. Causality Processes in the Performances of an Individual Organization Consistent with a Given Strategy, the European Network for Business and Industrial Statistics (ENBIS9) conference, Goteborg, Sweden, 2009.
31. Dror, S. Strategy Deployment: Linking Business Objectives to Action Plans, the 3rd World Conference on Production and Operations Management, Tokyo, Japan, 2008.
32. Dror, S., Ravid, R., and Bashkansky, E. Identifying Downs Syndrome Fetuses Using Taguchi's Approach: Selecting the Most Appropriate Detection Method, the 3rd World Conference on Production and Operations Management, Tokyo, Japan, 2008.
33. Dror, S., Gadrich, T. and Kaner, M. Design of Experiments in Simulation with Application to Services, the European Network for Business and Industrial Statistics (ENBIS8) conference, Athens, Greece, 2008.
34. Dror, S., Gadrich, T. and Kaner, M. Service Process Operations Management Using Design of Experiments and Simulation, In Proceedings of the European Association for Research on Services (RESER8) conference, Stuttgart, Germany, 2008.
35. Dror, S. House of Service Quality (HOSQ): from service quality characteristics to organizational features, In Proceedings of the 15th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2008.
36. Dror, S. Utilizing QFD for Translating Business Objectives into Action Plans, In Proceedings of the International Conference on Industrial Logistics (ICIL08), pp. 86-92, Tel Aviv, Israel, 2008.
37. Dror, S. Deployment of Service Quality, In Proceedings of the World Academy of Science, Engineering and Technology, ISSN 1307-6884, 24, pp. 31-34, Nice, France, 2007.
38. Dror, S. House of Quality Costs (HOQC), In Proceedings of the 3rd Israeli Industrial Engineering Research, pp. 188-193, Tel Aviv, Israel, 2007.
39. Dror, S. and Barad, M. Quality Function Deployment (QFD) to Construct a Strategy Map, In Proceedings of the 14th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2006.
40. Ravid, R, Dror, S. and Bashkansky, E. Repeated Measurements in Quality Classification Systems, In Proceedings of the 14th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2006.
41. Dror, S. A Causality Approach for Implementing the Quality Cost Concept, the 16th International Conference of the Israel Society for Quality, Tel Aviv, Israel, 2006.
42. Bashkansky, E., Dror, S., and Ravid, R. Accuracy of Redundant Quality Classification Systems, the 16th International Conference of the Israel Society for Quality, Tel Aviv, Israel, 2006.
43. Dror, S. Implementing the Quality Costs Model, the Institute for Operations Research and the Management Sciences (INFORMS) Conference, Hong Kong, 2006.
44. Dror, S. and Barad, M. House of Strategy (HOS) – From Strategic Objectives to Competitive Priorities, In Proceedings of ICPR 18th – International Conference on Production Research, Salerno, Italy, 2005.
45. Bashkansky, E., Dror, S., Ravid, R. and Grabov, P. Effectiveness of Product Quality Classifier, In Proceedings of ICPR 18th – International Conference on Production Research, Salerno, Italy, 2005.
46. Bashkansky, E. and Dror, S. Interactive Lexicon for Quality Management System Terms, the 7th National Conference, Israel Soc. for Quality, Tel Aviv, Israel, 216-218, 2003.
47. Dror, S. and Barad, M. The Balanced Scorecard as Strategic Frame: Crisp and Fuzzy Performance Measures, In Proceedings of the 12th Industrial Engineering and Management Conference, pp. 99-103, Tel Aviv, Israel, 2002.
48. Dror, S. and Barad, M. Utilizing Quality Function Deployment to Construct a Balanced Scorecard Map, In Proceedings of the Performance Measurement and Management Conference, pp. 165-172, Boston, USA, 2002.
49. Epelbaum, R., Haim, N., Leviov, M., Ben-Shahar, M., Ben-Arie, Y., Dror, S. and Faraggi, D. Full Dose Chop Chemotherapy in Elderly Patients with Aggressive Non-Hodgkin’s Lymphoma, the 5th International Conference on Malignant Lymphoma, Lugano, USA, 1993.
50. Halevy, A. and Dror, S. Integrating Statistical Methods with Group Techniques for Problems Solving in Industry, the Israeli Statistics Association Conference, Tel Aviv, Israel, 1993.
2.
ACADEMIC EXPERIENCE
2015 – present: Associate Professor, Department of Industrial Engineering and Management, ORT Braude College, Israel.
2010 – present: Program Head, M.Sc. in Systems Engineering, ORT Braude College, Israel.
2016 – 2017: Adjunct Professor, Department of Industrial Engineering, Faculty of Engineering, Tel Aviv University, Israel.
2007 – 2011: Head, Department of Industrial Engineering and Management, ORT Braude College, Israel.
2007 – 2015: Senior Lecturer, Department of Industrial Engineering and Management, ORT Braude College, Israel.
2005 – 2007 Lecturer, Department of Industrial Engineering and Management, ORT Braude College, Israel.
1998 – 2005 Teacher, Department of Industrial Engineering and Management, ORT Braude College, Israel.
1996 – 1998 Adjunct Teacher, Department of Industrial Engineering and Management, ORT Braude College, Israel.
1992 –1994 Adjunct Teacher, Department of Statistics, University of Haifa, Israel.
1988 – 1995 Teaching Assistant, Department of Statistics, University of Haifa, Israel.
PROFESSIONAL EXPERIENCE
1988 – 1995 Statistical consultant to Academic Research, Statistical Consulting Unit, Faculty of Social Sciences, University of Haifa, Israel
1989 – 2007 Consultant to industry on application of statistical process control, design of experiments, quality function deployment, strategy implementation, and group techniques; List of companies:
TEACHING EXPERIENCE
A. ORT Braude College:
Graduate Courses:
Research of Causality in Performances
Design of Experiments
Systems Modeling and Simulation
Undergraduate Courses:
Applied Statistics
Project in Industrial Engineering
Quality Assurance
Quality Engineering
Simulation
Statistics
Statistical Quality Management
Development of laboratories at ORT Braude College:
Simulation Teaching Laboratory
Quality Teaching Laboratory
B. Other Universities
University of Haifa
Undergraduate Courses:
Analysis of Variance
Applied Regression
Introduction to Probability
Introduction to Statistics
Project in Statistical Consulting
Tel Aviv University
Undergraduate Courses:
Total Quality
2018 Faculty Excellence Award, ORT Braude College, Israel.
2017 Faculty Excellence Award, ORT Braude College, Israel.
2016 Faculty Excellence Award, ORT Braude College, Israel.
2014 Faculty Excellence Award, ORT Braude College, Israel.
2013 Faculty Excellence Award, ORT Braude College, Israel.
2005 Faculty Excellence Award, ORT Braude College, Israel.
2003 Faculty Excellence Award, ORT Braude College, Israel.
2002 Prize for Outstanding Research, 12th Industrial Engineering and Management Conference.
ORT Braude College
Other Universities/ Organizations
Conferences Organizing/Scientific Committee Membership
Research Conferences, 2005/6.
Talks at Conferences
conference, Linz, Austria, 2014.
· The 15th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2008.
· The International Conference on Industrial Logistics (ICIL08), Tel Aviv, Israel, 2008.
· The World Academy of Science, Engineering and Technology, Nice, France, 2007.
· The 3rd Israeli Industrial Engineering Research, Tel Aviv, Israel, 2007.
· The 14th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2006.
· The 16th International Conference of the Israel Society for Quality, Tel Aviv, Israel, 2006.
· The Institute for Operations Research and the Management Sciences (INFORMS) Conference, Hong Kong, 2006.
· The International Conference on Production Research (ICPR18), Salerno, Italy, 2005.
· The 12th Industrial Engineering and Management Conference, Tel Aviv, Israel, 2002.
· The Performance Measurement and Management Conference, Boston, USA, 2002.
· The Israeli Statistics Association Conference, Tel Aviv, Israel, 1993.